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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up menu will appear. It contains elaborate info about all the actions that you can carry out on the given page. Each pop-up menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of tutorial videos illustrating how to work with our hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, explore our comprehensive Frequently Asked Questions database, which contains questions asked by actual people and provides real solutions. We constantly "revamp" our FAQ database with new questions & answers so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of customer service technicians available 24x7x365 and eager to help you with any question. Each support ticket you submit will be replied to in less than sixty minutes (the average ticket response time being approximately 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com