Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A context menu will open. It comprises in-depth info about all the operations that you can perform on that particular page. Each popup appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast range of instructional videos clarifying how to use our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the answer you are looking for, have a peek at our comprehensive FAQ database, which includes questions asked by real individuals and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in order to embrace all the innovations and new additions to our platform.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of customer support engineers available 24-7 and ready to assist you with any query. Each trouble ticket you send will be answered within sixty minutes (the average support ticket response time is about 20 mins), so you will never have to wait a long time to get an answer to your question.
